The hotel offers amenities for your comfortable stay and unforgettable experiences
Quick Lift Rescue!
“I experienced a minor mishap in the lift, but Jeanette from reception was incredibly responsive and had me freed within 15 minutes. Her prompt assistance turned a stressful situation into a nice one!” view full review
Comfortable Stay
“The deluxe twin room was in excellent condition with two spacious double beds, perfect for traveling with my mother. The room offered great amenities and added comfort to our stay.” view full review
Cozy Beds!
“The beds provided a high level of comfort and were the perfect size for a relaxing night's sleep. Waking up to a serene view of the sea was the cherry on top!” view full review
Easy Dining Options
“Being close to two great restaurants and a cafe for breakfast was incredibly convenient. We enjoyed delicious meals without having to venture far from our comfy room.” view full review
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
6.8/10
Nice
Rooms
7.7
Location
8.0
Service
8.7
Dining
5.0
Guest reviews
6.8/10
based on 23 reviews
3.5/5
based on 278 reviews
8.5
8.5/10 based on 1534 reviews
#11 of 22 hotels in Gladstone based on Tripadvisor
Andrew
United Kingdom,
February
2024
7.0/10
The hotel was a convenient spot for some business needs and had easy access to grocery stores and recreational facilities. The rooms, although a bit stuffy, were clean and met my expectations for a one-night stopover. The service, especially in solving issues promptly, was commendable. However, the dining experience was a letdown, with dry and disappointing food.
Rooms
8.0
The room was well-appointed and perfect for a one-night stopover.
Service
9.0
The service was very good, ensuring our problems were sorted out in a timely manner.
Location
7.0
Right in the center of Gladstone, with access to grocery stores, commercial district, and recreational facilities.
Dining
5.0
The dining was very disappointing, with dry and not worth the money food.
Facilities
7.0
Basic facilities met my needs.
David
United Kingdom,
January
2024
7.6/10
I had a great stay at the hotel. The rooms were so much better than I expected, particularly in corners and under the bed. They had a funky smell initially, but overall, the room was clean and tidy. The service was excellent, with the staff going out of their way to help with any request. However, I was disappointed to find out the pool was unavailable despite it being advertised. The location offered a perfect balance of comfort and security, allowing me to walk to supermarkets, local places, cafes, and restaurants easily.
Rooms
8.0
The rooms were much better than I anticipated, with a funky smell at first, but overall quite clean and tidy.
Service
9.0
The staff were extremely friendly and helpful, going out of their way to assist with any request.
Location
9.0
I loved the location as it offered a balance of comfort and security, with easy access to supermarkets, cafes, and restaurants.
Dining
5.0
I did not have the chance to eat at the dining facility. However, I found it disappointing that the coffee was terrible for the price.
Facilities
The in-house facilities were convenient and well-maintained.
Robert
United Kingdom,
November
2023
6.8/10
The hotel provides spacious and affordable rooms close to amenities but may need renovation. The staff is friendly and helpful, offering modern conveniences but lacking in certain kitchen amenities. The location is at the city center, perfect for exploring nearby attractions, although some refurbishments were ongoing. The dining options are limited, and guests had to pay for bottled water. Overall, a good choice for a short trip.
Rooms
7.0
The rooms are a good size with modern amenities like kettle and fridge, but they may need some renovation.
Service
8.0
The staff provided a high degree of customer service and were very helpful, although they seemed a bit overwhelmed upon our arrival.
Location
8.0
The hotel is in the city center, within walking distance to various attractions and establishments, despite ongoing refurbishments and minor inconveniences.
Dining
5.0
The dining experience was not satisfactory, with dry food and additional charges for basic items like bottled water.
Facilities
6.0
The facilities are decent but could use some improvement to enhance the overall guest experience.